| Service recipient | Provide suggestions and opinions about the procedures for providing services and the ways of developing them. |
| Ministry of health | Provide doctors at all the licensing sections to examine the driving license applicants and ensure their fitness. The department provides offices, phones and the necessary devices. |
| Greater Amman Municipality | Provide representatives at the licensing sections to discharge the drivers and the vehicles from the traffic violations. The licensing department provides offices, communication devices and the communication lines for the computers. |
| General Federation for insurance companies | Exchange information about drivers and the vehicles and pass the insurance contracts by the certified insurance companies at the kingdom to cover the civil liability from damage against others caused by using those vehicles as stipulated in traffic law no (49) 2008. |
| Driving training centers | Continuous coordination between the department and the training driving centers in terms of providing the certificates of competency for the driving licenses applicants after their qualifying and training classes prescribed by the instructions of driving training centers issued by the traffic law no (49) 2008. The constant coordination with these centers in order to improve the training process by merging these centers and enhance its services to meet the specifications of the 1st class training centers. |
| Communication and information technology department PSD | Provide trained and qualified staffs to activate and operate all the necessary computer systems to license the vehicles and drivers and to improve them if needed, in addition to provide all the necessary hardware and software. The department also provides the required infrastructure and the administrative services. |
| Ministry of Environment | Participate in holding courses and workshops regarding the environment protection. And participate in field campaigns to examine the exhaust emissions from vehicles. |
| General Customs | Consists of clearing the sold cars for the first time (new cars) and provide the department with the customs data to document them in the vehicles file to ensure the owners rights. There are also permanent joint committees with customs department regarding the duty-free cars for disabled persons. |
| Ministry of Justice | Consider the traffic violations cases incurred by the drivers and the vehicles issued by the municipality court and other municipalities courts. It is also considering the cases which require other legal actions regarding vehicles and drivers (seizure and suspended license etc.…). The license department implements the court decisions in this regard. |
| Land Transport Regulatory Commission | The licensing department implements the commissions’ decisions regarding the public transport and tourist vehicles when licensing or replacing them and improve the transport fleet to reduce the traffic accidents and contribute in carrying out the merging of taxi offices at the kingdom. |
| Income tax Department | There is an agreement between the licensing department and the income tax department, the licensing department collects the tax charges from the owners of the public vehicles and the income tax department pays for the licensing department in order to facilitate the procedures for the service recipients. |
| Criminal Information Department | Provide representatives from the criminal information department at the licensing department to check the driving licenses applicants’ behaviors’ and issue their security approvals. |
| Judicial execution department | Provide representatives from the judicial execution department at the licensing department to check the driving licenses applicants’ behaviors and fulfill some courts’ decisions regarding the required vehicles and drivers. |
| General Intelligence Department | Security check on the driving licenses applicants, the vehicles registration and licensing applicants from other nationalities so the licensing department submits all the information about the vehicles and the drivers to the general intelligence department. |
| Ministry of Transport | Coordinate regarding the public cargo vehicles and its licensing, seizure them and update their fleet. |
| Recruitment Directorate and General mobilization | Consider the traffic violations cases incurred by the drivers and the vehicles issued by the municipality court and other municipalities courts. It is also considering the cases which require other legal actions regarding vehicles and drivers (seizure and suspended license etc…). The license department implements the court decisions in this regard. |
| Jordan Traffic Institute | The licensing department implements the commissions’ decisions regarding the public transport and tourist vehicles when licensing or replacing them and improve the transport fleet to reduce the traffic accidents and contribute in carrying out the merging of taxi offices at the kingdom |
| Central Traffic Department | There is an agreement between the licensing department and the income tax department, the licensing department collects the tax charges from the owners of the public vehicles and the income tax department pays for the licensing department in order to facilitate the procedures for the service recipients. |
| Maintenance Department | Provide representatives from the criminal information department at the licensing department to check the driving licenses applicants’ behaviors’ and issue their security approvals. |
| Ministry of Industry and Trade | Provide representatives from the judicial execution department at the licensing department to check the driving licenses applicants’ behaviors and fulfill some courts’ decisions regarding the required vehicles and drivers. |
| Standards and metrology organization | Security check on the driving licenses applicants, the vehicles registration and licensing applicants from other nationalities so the licensing department submits all the information about the vehicles and the drivers to the general intelligence department. |
| Ministry of Finance | Coordinate regarding the public cargo vehicles and its licensing, seizure them and update their fleet. licensing department has a separate budget from the public security directorate and this will require coordination with the ministry of finance with regard to the budget items. |
| Public Security Directorate | Public security directorate is the administrative reference for the licensing department, its such an integral part of the PSD. Accordingly, the PSD is the control body for the licensing department and it receives its instructions, so the general policy of the licensing department is part of the general policy of the PSD. |
| Ministry of Interior | Licensing department like all police departments and directorates affiliated to the ministry of interior and its staff are the officials of the ministry of interior, and the law enforcement and the implementation of the instructions issued from the ministry of interior related to this regard. |
| Ministry of Foreign Affairs | Exchange information regarding to the vehicles related to the diplomatic corps and the members of diplomatic corps, issue and replace their licenses, receive their vehicles exemption letters registered to embassies and the members of the diplomatic corps, in addition to register the vehicles according to the received numbers from the ministry of foreign affairs. |
| Different mass media | Promote the traffic culture and awareness among the Jordanian society members through press interviews conducted by the mass media with the director of licensing department and through Amman FM program and other press media. |
| Public Relationships Department | Promote the traffic culture and awareness and prepare the traffic legislations before its issuance and clarify them to the citizens when its published in the official gazette |
